Shipping & Returns
Shipping Information
Processing Time
All LayerFlow products are 3D printed on-demand to reduce waste. Your order will be printed and shipped within 3-5 business days of purchase.
Shipping Methods
We offer standard and express shipping options. Shipping costs are calculated at checkout based on your location and selected method.
Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Returns & Exchanges
30-Day Return Policy
We want you to love your LayerFlow products. If you're not completely satisfied, you can return unused items in original condition within 30 days of delivery for a full refund.
How to Return
Contact us at dsmoothlayers@yahoo.com with your order number and reason for return. We'll provide return instructions and a prepaid shipping label if applicable.
Exchanges
Need a different color? We're happy to exchange your product. Contact us to arrange an exchange.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos. We'll send a replacement at no cost to you.